Contact Us | Goa Taxi App

Get in Touch with Goa Taxi App

We're here to help and answer any questions you might have. Our team is ready to assist you 24/7.

Phone

+91 8459581549

+91 8459581549

Address

Panaji, Goa, India

403001

Get in Touch

We're here to help! Send us a message and we'll respond as soon as possible.

Send us a Message

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Driver
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Enter the WhatsApp number you used during driver registration

How to Book

Simple steps to book your ride with Goa Taxi App

Booking Process

  • 1

    Enter Your Details

    Fill in your pickup location, destination, and preferred time. You can also add stops or select a return trip.

  • 2

    Choose Your Ride

    Select from available vehicle types and compare prices from multiple drivers. View driver ratings and vehicle details.

  • 3

    Confirm Booking

    Review your trip details, select payment method, and confirm your booking. You'll receive instant confirmation.

  • 4

    Track Your Ride

    Get real-time updates on your driver's location and estimated arrival time. Contact your driver if needed.

  • 5

    Enjoy Your Ride

    Meet your driver at the pickup location. Rate your experience after the trip and provide feedback.

Booking Tips

Advance Booking

Book your ride up to 7 days in advance for better availability and competitive prices.

Price Negotiation

Compare offers from multiple drivers and negotiate for the best price.

Tour Packages

Book full-day or half-day tour packages for exploring multiple destinations.

Airport Transfers

Pre-book airport transfers for hassle-free arrival and departure.

Group Bookings

Contact us for special rates on group bookings and corporate travel.

Pricing Guide

Transparent and competitive pricing for all your travel needs

Local Rides

  • • Competitive base rates
  • • No hidden charges
  • • Price negotiation available
  • • Multiple vehicle options

Tour Packages

  • • Customizable itineraries
  • • Full-day and half-day options
  • • Professional guides available
  • • Special group rates

Airport Transfers

  • • Fixed airport rates
  • • Flight tracking included
  • • Meet and greet service
  • • 24/7 availability

Safety Measures

Your safety is our top priority

Driver Verification

  • Background Check

    Thorough verification of driver's history and credentials.

  • License Verification

    Valid driving license and taxi permit verification.

  • Vehicle Inspection

    Regular checks for vehicle safety and maintenance.

Safety Features

  • Real-time Tracking

    Track your ride in real-time for added security.

  • Emergency Support

    24/7 emergency assistance available.

  • Safe Payment

    Secure payment options for all transactions.

Support Center

We're here to help you 24/7

Phone Support

Call us anytime for immediate assistance

+91 84595 81549

Email Support

Get detailed responses within 24 hours

[email protected]

FAQ & Help

Find quick answers to common questions

View FAQs
FREQUENTLY ASKED

Common Questions

How does the bidding system work?

When you book a ride, our system connects you with two random verified drivers. You can compare their offers and negotiate directly with them to get the best price for your journey.

What payment methods are accepted?

We accept cash payments, UPI, credit/debit cards, and digital wallets. All online payments are secure and encrypted.

Can I book a ride in advance?

Yes, you can book rides up to 7 days in advance. This is especially useful for airport transfers and tour packages.

What is your cancellation policy?

Free cancellation up to 1 hour before the scheduled pickup time. Late cancellations may incur a small fee.

How do I verify my driver?

You'll receive driver details including name, photo, vehicle number, and contact information before pickup. Always verify these details before boarding.

What if my driver doesn't show up?

Contact our 24/7 support immediately. We'll arrange an alternative driver or provide a full refund if we can't find a replacement.

Do you offer tour packages?

Yes, we offer various tour packages including full-day and half-day tours, customized itineraries, and special packages for groups.

Is there a waiting time charge?

Yes, a nominal waiting time charge applies after the first 5 minutes of free waiting time at the pickup location.