Overview

What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help:

Maintain your login session for secure access
Remember your preferences and settings
Enable direct communication with drivers
Improve security and prevent fraud
Enhance your booking experience

Technologies We Use

In addition to cookies, we use:

Local Storage: For booking preferences
Session Storage: For secure ride details
Location Services: For accurate ride tracking
Device Fingerprinting: For security verification
Push Notifications: For ride updates

Important Notice

By using our website, you consent to our use of cookies and similar technologies as described in this policy. These technologies help us provide a secure and efficient direct booking platform between you and our verified drivers. You can manage your preferences at any time through our cookie settings.

Detailed Cookie Information

Cookie Name	Purpose	Type	Duration	Essential
auth_token	Secure user authentication	First-party	Session	Yes
booking_session	Active booking details	First-party	Session	Yes
driver_pref	Driver preferences	First-party	1 year	No
location_data	Location preferences	First-party	1 month	No
security_token	Security verification	First-party	Session	Yes

This table shows the main cookies used for our direct booking platform. Additional cookies may be used based on your interactions.

Purposes of Cookie Usage

Essential Functions

Authentication: Secure login and session management
Booking Process: Enable direct driver connections
Location Services: Accurate ride tracking
Security: Protect against fraud and abuse
Communication: Enable driver-passenger messaging

Service Improvement

Performance: Optimize booking experience
Error Tracking: Identify and fix issues
Feature Testing: Evaluate new services
User Experience: Improve platform usability
Service Quality: Monitor driver performance

Personalization

Preferences: Remember your settings
Location: Save frequent destinations
Language: Display content in your language
Driver History: Show preferred drivers
Notifications: Manage alert preferences

Safety & Security

Verification: Confirm user identity
Fraud Prevention: Detect suspicious activity
Ride Safety: Monitor trip progress
Data Protection: Secure information
Emergency Response: Enable quick assistance

Third-Party Services

We use a limited number of third-party services to enhance our platform's functionality and security:

Essential Services

Payment Gateways: For secure payment processing between drivers and passengers
Maps Services: For accurate location tracking and route optimization
Security Providers: For fraud prevention and user verification

Analytics & Support

Error Tracking: To identify and fix technical issues
Performance Monitoring: To ensure smooth platform operation
Customer Support: To provide efficient assistance

Privacy & Control

All third-party services are carefully selected for their privacy standards
We maintain strict data sharing agreements with our partners
You can control third-party cookie settings through your browser

Managing Your Cookie Preferences

Browser Settings

You can control cookies through your browser settings:

Block or delete cookies
Set preferences for different types of cookies
Clear browsing data
Enable private browsing

Note: Blocking essential cookies may affect your ability to use our booking platform effectively.

Platform Settings

Within our platform, you can:

Manage notification preferences
Control location sharing
Update privacy settings
Modify communication preferences

Access these settings through your account dashboard or profile settings.

Legal Compliance

GDPR Compliance

Clear consent mechanisms for cookie usage
Transparent data collection practices
Right to access and control personal data
Data minimization principles
Secure data storage and processing

CCPA Compliance

Right to know about data collection
Right to delete personal information
Right to opt-out of data sales
Non-discrimination for privacy choices

Indian Data Protection

Compliance with Indian data protection laws
Local data storage requirements
Government data access protocols
Industry-specific regulations

Policy Updates

We may update this cookie policy to reflect changes in our practices or legal requirements. When we make significant changes, we will:

Notify you through the platform
Update the "Last Updated" date
Provide a summary of changes
Request new consent if necessary

Additional Resources

Privacy Policy

Learn about how we protect your data

Terms & Conditions

Review our service terms

Cookie Policy